Return/Complaint Form

With this form we ask you to register your return and/or complaint in our service center.
After sending in the completed form, you will immediately receive your return/complaint number,
which you are kindly requested to quote as a reference in your return. For smooth processing, we will also send you a return label, which you should attach to the product packaging so that it is clearly visible. We thank you for your support.

Do you have any questions about filling out the form? – Then please feel free to contact us directly:

Phone: +49 87 42 29-205

Is it a return or a complaint?*

Please select one or both of the following options:

What is being returned/complained about?

Why are returns/complaints made?*

Please select:

Description of the error, checklist in the event of a complaint







You can upload up to three files directly with this form. If you have more than three files, please combine them in ZIP archives.

Shipping Information

Contact details

By submitting the form, you agree that your personal data will be saved for processing purposes.

We gladly inform you about our current privacy policy.

Schaltbau GmbH
Hollerithstrasse 5
81829 Munich Germany

After Sales & Service
Phone: +49 89 93005-555

Download Return/Complaint Form as a PDF file